5 Top PPI Mis-selling Reasons A PPI Scotland ‘PPI Quiz’! Average PPI Claim Settlement Time Barclays and PPI Barclays Banks Best PPI Company in Scotland Can I Claim PPI Compensation Can I Still Buy PPI Can you claim PPI compensation? Changes to How PPI is Sold Cheapest PPI Company in Scotland Claim Back PPI in Scotland Claim Back PPI Scotland Claim for PPI Compensation Claim Management Company Claim Mis-sold PPI Claim PPI in 2016 Claim PPI in Scotland Claim PPI Scotland Claiming Claiming Back PPI Claiming PPI Claiming PPI – A Comprehensive Guide Claiming PPI – back to basics Claiming PPI Compensation Claiming PPI in Scotland Claims Management Company Compensation for Mis-sold PPI Co-Op Bank and PPI Credit Cards and PPI Did PPI change anything? Do You Have a Claim for PPI Compensation? Do you Know How to Claim PPI Compensation? Do You Need PPI? Eligible PPI Claims Facebook Facts About PPI Facts About PPI Compensation Finan Financial Ombudsman and PPI Claims Financial Ombudsman Service FOS Have You Kept to Your New Year Resolutions? How Do I Find Out About PPI Scotland? How Much Can I Claim HOW to Claim PPI Compensation How to Claim PPI in Scotland How to make a PPI Compensation Claim How to Make Your Claim for Mis-sold PPI How were you mis-sold PPI? HUGE PPI Compensation Claims! Is PPI Compensation Disappearing Is there a 2018 PPI deadline? Is There a PPI Deadline? June 2019 PPI Deadline Key PPI Terms Explained Lloyds Lloyds Banking Group Main PPI Players Making Successful PPI Compensation Claims Makking a PPI Claim March 2012 PPI Claims Mis-sale of PPI Missold PPI Mis-sold PPI Mis-sold PPI Scotland Multiple PPI Claims New Radio Advertisement Paperwork and Compensation Paymen Payment Payment Protection Scotland Paymnet PI complaints Plevin Case PPI PPI – EVERYTHING you need to know PPI - Has Anything Really Changed? PPI – How to Claim PPI - Time IS ticking… PPI – What’s Changed? PPI 2018 Deadline PPI Action Plan PPI Advice in Scotland PPI Advice Scotland PPI and a Shopping Spree PPI and Banks PPI and Barclays PPI and Debt PPI and Home Improvements PPI and HSBC PPI and Spam Texts PPI and the Banks PPI and the Banks Scotland PPI and the Self Employed PPi Banks PPI Calculator PPI Calculator Scotland PPI Cancelling Your Policy PPI Case Studies PPI Cla PPI Claim PPI Claim Arrears PPI Claim Edinburgh PPI Claim Glasgow PPI Claim in Glasgow PPI Claim Scotland PPI Claims PPI Claims Edinburgh PPI Claims Glasgow PPI Claims in Scotland PPI Claims Managment Company PPI Claims Scotland PPI Cold Calling PPI Cold Calls PPI Compensation PPI Compensation Claim PPI Compensation Claims PPI Compensation Claims 2015 PPI Compensation Deadline PPI Compensation Issues PPI Compensation Pay Out PPI Compensation Scotland PPI Complaint PPI Complaints PPI Complaints Scotland PPI Complaints to the Ombudsman Rocketing PPI Costing Time and Money PPI Deadline PPI Deadline 2018 PPI Deadline 2019 PPI Deadline Quiz PPI Deadline Scotland PPI Deadlines PPI Edinburgh PPI Facts and Figures PPI FAQs PPI Financial Products PPI Glasgow PPI Information PPI Information Scotland PPI Mis-selling Saga PPI Mis-selling Scotland PPI Multiple Choice Quiz! PPI Myths PPI Myths and Facts PPI on Catalogue Accounts PPI on Mortgages PPI Pa PPI Paperwork PPI Premiums PPI Problem PPI Queries PPI Questions PPI Questions and Answers PPI Questions Scotland PPI Reclaim PPI Rremiums Refunded PPI S PPI Saga PPI Scams PPI Scandal PPI Scnadal PPI Scotland PPI Scotland PPI Scotland PPI Storm PPI Text Messages PPI Time Limits PPI Timeline PPI Windfall Questions About PPI Questions About PPI? Radio Advert Reasons Why People Don’t Make a PPI Compensation Claim Reclaiming PPI Rejected PPI Claim Scottish PPI Claim Test Your PPI Knowledge The Benefits of Using a Claim Management Company The Concept of PPI The End of PPI The Financial Ombudsman The Herald Scotland The Major Players in the PPI Saga The PPI Deadline The PPI Scandal The Product PPI The Top 5 PPI Questions Time and PPI Time and PPI Complaints Top 5 PPI Mis-selling Tactics Twitter Understanding PPI Were you tricked in to buying PPI? What Does 2015 Hold for PPI Claims? WHat is PPI? What PPI Compensation Deadline Why Claim PPI Compensation?
It is the news we have all been waiting for. The Financial
Conduct Authority has announced the date by which consumers who
want to claim PPI compensation should lodge their complaint by.
It may look, feel and sound far away - 29th August 2019 - but
there is a lot to be done before the last Thursday of August in
2019 rolls around.
Like many other reputable and professional claim management
companies specialising in PPI compensation claims, we have, over
the years, attempted to provide all our customers and interested
parties with as much information relating to PPI compensation
claims as possible.
We have encouraged people to check all their paperwork and
documentation for PPI. We have encouraged people to contact their
bank or lender to ask about PPI and whether a policy was applied to
But whilst some people followed these suggestions, there were
barriers to others;
But as part of the 29th August 2019 deadline, the FCA
has promised an all-reaching promotional campaign that will ensure
everyone is encouraged to make a claim for PPI compensation (if
they want to).
The FCA announced the deadline toward the end of March 2017 but
with everything else happening in our tumultuous world - terrorist
attacks at home and abroad, announcements of snap general elections
and so on - the news of the dealing failed to make the
And this concerns us.
Will the promotional campaign make the headlines? Will people be
made aware of the PPI deadline, its importance to them and their
potential compensation claim?
The FCA say that the banks and lenders need time to make
changes, especially as they may also be contacting and compensating
customers on commission payments relating to PPI policy sales.
The FCA say that they too, need time to organise and approve the
upcoming promotional campaign, said to be in the hands of a leading
But, they say, within three months of the announcement of the
deadline, the hard work on making sure that everyone gets their
money back starts.
Claim your money back. Call Payment Protection Scotland NOW!
Claiming back PPI shouldn't be be a long, arduous task.
With the help of Payment Protection Scotland and the Financial
Ombudsman, if needed, you will have a definitive answer within
months as to whether you have a claim for PPI compensation or not.
But why are some people finding that it is not as
straightforward as it should be...
You may have moved since you took out the loan, losing the
original paperwork or because you had paid the loan or credit card
off, you ditched the original paperwork… There are many reasons why
you may not have all the paperwork for every loan, credit card, car
finance, store card etc. that you have ever had.
Some banks were (and still can be) slow-coming when it comes to
giving you all the information you need. If they seem to be
dragging their feet, a stern reminder that you can take your claim
and complaint to the Financial Ombudsman should do the trick.
Banks and lenders do have the information that you need - and
the Financial Conduct Authority has told them to get the situation
There is a whole list of mis-selling reasons but saying;
"you sold it me, I didn't want it
and it is no good for me because..."
is good enough. You need to be clear, succinct and confident
that you were mis-sold the policy.
Banks, lenders and all building societies have very clear
guidelines for responding to customers who are seeking financial
redress for a mis-sold financial products including PPI.
They have 8 weeks in which to respond to your letter. They may
say something along the lines of it 'we are looking into it and
will contact you with our decision by...' or, it could be a very
quick 'yes and here is your cheque'.
Or it could be a flat-out refusal.
If it is a refusal, the banks or lender must clearly tell you
why and on what evidence they have based their decision.
They must show that they have objectively looked as your case
and not just sent out a general rejection letter. In other words,
the letter should be personalised to you.
Many people lack the confidence to take on banks and lenders;
they feel flustered by the jargon and the formality of it all.
Payment Protection Scotland are smashing these barriers -
Offering a fair, honest and professional service, we have a
clear and transparent charging process too. To find out more, call
our expert tea, today.
If you have a personal loan, credit card or mortgage, and find
that you have PPI on these accounts you may have a claim for
Other consumers we have helped were unaware that within their
monthly repayments, a large slice was used to pay for a policy that
they had not agreed to, didn't want and didn't suit their
You need to check the small print as this is a clear indication
that you are entitled to PPI compensation
For example, did you know that existing medical conditions were
excluded under the policy? Clearly, if you were unable to work due
to this illness, any attempt to claim on your policy.
That would mean a nasty surprise - no cover, no payments made
and you unable to work.
Bad back? Mental health issues? PPI didn't cover you but were
you told that?
People who were retired, self-employed, freelance, in seasonal
work, worked less than 16 hours a weel or working zero-hour or
temporary contracts were also sold the policy even though the terms
and conditions are quite clear that the policy didn't cover hours
or work of this nature.
However, these conditions were not made clear to the consumer
and they bought the policy anyway, thinking what a good thing it
was to protect their repayments.
Were you working less than 16 hours a week? Or maybe you run
your own business? PPI was mis-sold to you!
Call us and get your PPI compensation claim rolling today!
Payment protection insurance (PPI) was mis sold to thousands of
Compensation is now rolling freely to most customers, although
some are having to fight to get their money back.
With a PPI deadline on the horizon, many are asking the question
- could it happen again? What have we learnt from the PPI
At one time, customers were advised by the banks representatives
to buy a PPI policy. But there was a problem with this - the
advice the customer received was not written down.
If any bank, lender or building society recommend or advise a
product to you alongside the main loan or other product, they must
tell you why and do so clearly.
If you are soldany product, including PPI, then you must be
given a written statement, outlining the reasons why the policy is
the right one for you.
Another issue with PPI that many customers were unaware of was
the low number of successful claims made against PPI policies.
Car insurance, for example, has a pay-out rate of over 80% - in
other words, 8 out of 10 claims made on car insurance policies are
PPI had a pay-out rate of only 15%. Making a claim also took a
long time and was a complicated process.
Banks and building societies, if they still offer PPI for sale,
must publish their pay out rates on an annual basis. This
information must also be given to customers in order to make an
Many banks and lenders gave the impression to customers that the
purchase of PPI alongside their loan or other product was
compulsory, and that their own brand of PPI was the only one
available for purchase.
Just like any other insurance, you have the right to shop around
and get a better deal. Many customers, if they had been encouraged
to do this would have found a much better deal on a better
Customers are to be informed that they can shop around for PPI
insurance. Income protection insurances are considered better value
Loans etc. are an emotive purchase. In other words, to
re-mortgage your property means making the changes to your family
home it needs.
PPI, along with many other products were sold to customer at the
same time, with many believing that they stood a better chance of
gaining the money they needed by buying these products.
Customers are not to be bombarded at the time they buy the loan
or mortgage etc. with any additional products being offered to
customers at least seven days later, NOT at the time.
Could it happen again? No, says the Financial Conduct
The Financial Conduct Authority replaced the Financial Services
Authority some years ago. The FCA has the teeth it needs to force
banks and lenders to comply - and they are clear that any customer
due compensation should get it.
Call Payment Protection Scotland now to get your claim
We have been a leader in the field of PPI compensation claims
for some time now. With a fantastic reputation, people turn to us
for advice as well as help with making their claim.
With a 93%+ success rate, this is how we do it:
It really is that simple.
We don't promise PPI compensation, neither do we guarantee it.
What we do guarantee is a faultless service backed by a thorough
assessment of your claim.
Every claim for PPI compensation is different. Some are complex,
others straightforward. Some customers have many PPI compensation
claims, others just the one claim with one bank for their money
This is why we assess each claim on its own merits because no
two claims are the same.
You should avoid any company who asks for you to make 'a payment
on account' etc. This means they are not confident in either their
abilities to make successful claims or that your case for PPI
compensation is weak but they continue with it anyway.
Communication is key when it comes to tracking your case. There
are also times when we need answers to questions and, the sooner we
get these, the sooner we can continue with your case.
We can communicate with you in a variety of ways - phone calls,
texts, email and letter - and we ask that as our customer you do
the same. For example, the bank or lender may write to you and we
ask that you send us a copy of this letter so we can action it
Some cases are simple and straightforward, the entitlement to
compensation for mis-sold PPI obvious for all to see.
But there are cases that are more complex, that take more time
and effort to resolve. We don't back away from these cases like
other companies do. We will take on any eligible claim for PPI
There is no obligation to continue with your claim. You may call
us, have a good chat but decide that our service isn't for you. And
We also offer our services on a no win, no fee basis and that
means no money upfront, you get your compensation and you then
receive an invoice for our services. But, because we have a
transparent fee charge, you know how much you will owe us.
Our service is simple, yet powerful - call us today!
Some city commentators believe that the number of people who
have made a claim for PPI compensation are just the tip of the
iceberg. With nearly 60% still to make a claim, the PPI
compensation bill could more than double in the coming years.
With a June 2019 deadline expected to be announced by the
Financial Conduct Authority in the coming months, what are the
reasons why people are not making a claim for PPI compensation?
There are stories of people claiming a few pounds back, just as
there are stories of people claiming back thousands - like the chef
who won a staggering £120,000 in PPI compensation or the
businesswoman who enjoyed a PPI windfall of £84,000.
In many ways, how much or how little you claim back is
irrelevant. By claiming your money back, pittance or not, you are
telling the bank or lender that you are a savvy consumer and will
not be hoodwinked into buying something that was effectively
This is incredibly common. And we understand why.
With PPI being talked about for years, it has become part of the
daily landscape of life and thus, the stories of people claiming
back thousands of pounds is almost too good to be true. It can
certainly feel like a good luck story that happens to everyone
The truth is that PPI affected and continues to affect a large
chunk of the population including YOU.
Are you sure? PPI on credit cards was added at the time you
bought it because the opt in box was already ticked - and that was
placed at the end of the very long set of terms and conditions. If
you read every word of those and the terms and conditions of the
PPI policy, we think you were unlikely to have bought it.
Our suggestion? Check all your paperwork again.
We work with people who are in arrears as well as those
customers who are part of an IVA agreement. Your debt advisor can
help you with what you need to do with any PPI payment but no claim
affects your credit score and no bailiffs will come calling in
relation to your PPI compensation claim.
Why haven't you make a claim for mis-sold PPI?
There are many questions our team are asked about PPI
compensation claims. Time seems to be a common issue and for some
people, it may be what stops them from making a claim for PPI
But as we are about to show you, it is never too late to launch
a claim for your money back (but, there may be something on the
horizon that does).
PPI was mis-sold to millions of customers, a total PPI fund of
billions of pounds - and your money is a slice of that.
It was mis-sold to customers from as early as the 1990s with
concerns raised about how it was being sold from the mid-1990s. It
took until 2011 for people to start getting their money back.
To claim your money back, you need to show that you have or had
PPI, as well as tell the bank why you think it was mis-sold to
With Payment Protection Scotland on your case, you don't have to
worry about finding time to make a claim or chase it with your bank
because we do all that for you.
We also make sure that any settlement you are offered is for the
Unless your claim is refuted or overly complex, PPI claims must
be resolved within 8 weeks of your submitting your claim. That
means you could be enjoying a pleasant windfall in the next two
months or so.
No, it doesn't! We can work through why you were mis-sold the
PPI policy and one of them is that you can't remember why you
bought it. This suggests that is was foisted on you or that you
were told it was part of the overall package when you bought the
Any insurance product you purchase should be fully explained to
you. Also, at the time you bought the loan, you didn't have to buy
any other product and should have been given the opportunity to
check out other PPI policies from other providers.
PPI was also expensive and offered very few people the cover
that they thought they had.
And this is why time should never be a barrier to making a claim
for PPI compensation. BUT, there is talk of a PPI June 2019
deadline and that means you should submit your claim for PPI
compensation as soon as possible.
That's why you need to call Payment Protection Scotland
With so many agencies involved in the PPI compensation process,
it is hard to know who is who.
At Payment Protection Scotland, we thought this Who's Who Guide
to agencies and bodies involved in PPI compensation claims would be
The FCA replaced the Financial Services Authority after it was
decided that part of the problem with the mis-selling of PPI was
that banks and lenders could not be effectively challenged.
Even though the FSA was the regulatory body for banks and
lenders, it had very few actual powers for forcing banks and
lenders to make changes to practices.
As a result, the FCA came about and they do have the powers and
ability to force changes and policies etc.
Currently, the FCA is in the news because they are the body that
could be bringing in the PPI compensation deadline. They are
currently consulting with advertising and creative agencies to
begin a promotional campaign encouraging people to make a claim for
Also known by its initials FOS, the Ombudsman has also played a
key role in PPI compensation claims.
When customers are unhappy with a product or service they have
received from banks, lenders and some financial companies, they can
take their complaint to the Ombudsman if they feel their bank or
lender has not dealt with their complaint fairly.
The Ombudsman as a result of the PPI compensation claim process
have been swamped by complaints by customers.
But it is important to note that you must first submit a
complaint to the bank or lender before you take your case to the
They are still dealing with other financial complaints alongside
the mountain of PPI compensation cases and so when you submit your
case to them for consideration, it can take up to 12 months to get
Payment Protection Scotland are a CMC that specialise only in
PPI compensation claims. This means that when you bring your case
to use, you get the full benefit of our many years of experience in
helping people to make a claim for compensation after being
mis-sold one or more PPI policies.
CMCs charge for their services but it is important you check
what this fee is. Some offer a graduated fee based on how much work
they do and others, like PPI Scotland, have just one fee.
We also operate on a no win, no fee basis too and that means you
get the best service. We assess your cases thoroughly before we
start any claim on your behalf so that we are confident you have a
genuine and eligible claim for PPI compensation.
Call us and see how we can help.
If you are in the processes of claiming your money back, you
need to tell the bank why you believe you were mis-sold the policy
in the first place.
There are some common reasons why it could have been mis-sold to
you but there are also some lesser known ones too. In this list, we
look at some of the reasons given why PPI was mis-sold to some of
We are dealing with many cases in which customers are claiming
their money back because they already had a suitable policy or
benefit in place that meant PPI was a duplication.
There have been cases in which customers were told they had to
buy insurance - this is not a mis-selling reason in itself - but
when the bank say that it must be PPI, then this constitutes
PPI was expensive and offered a poor level of cover. By shopping
around, a customer would have no doubt come across a better policy,
with better cover and at a lower monthly or annual premium. But the
banks didn't want this hence, if they told you your insurance cover
was not good enough nor acceptable, you may have a claim for PPI
You may need to prove you had an insurance policy in place that
covered your debt or income in the event you lost your job etc. We
can help with this too.
The terms and conditions under the PPI were strict and stringent
- the customer had to be working full time on a permanent basis -
and did not include any of the situations covered above.
This means if you tick at least one of theseat the time the PPI
policy was sold to you, you have a valid claim for PPI
This is where the box for opting in for PPI was already ticked.
In other words, there was no opportunity to discuss the pros and
cons of the policy, whether it was suitable for you or not.
In most cases, this opt in box was at the bottom of a very long
set of terms and conditions, and wasn't very noticeable to the
The Financial Conduct Authority (FCA) consulted on the
possibility of introducing a blanket PPI deadline that affects all
claims. Whilst some people are against it, some people welcome the
idea. And some people think that the date needs to be brought
But is this the absolute date by which a claim must be made? And
does it affect you?
There are many people in favour of a PPI deadline, including
banks, some MPs, and financial analyst. The saga has been rolling
on for some time, so much so that some financial experts believe
that the vast sums of PPI compensation is financially undermining
the whole of the banking sector.
Some would say the banks only have themselves to blame and that
PPI premiums and sales were once bolstering the banking industry,
providing in effect, a false platform.
Consumer organisations are mainly not in favour of a PPI
deadline but with the attitude of the FCA changing in recent
months, they realise that rather than fighting against it, they
need to be instrumental in shaping it to the advantage of the
They say that less than half of consumers entitled to claim PPI
compensation have done so. For everyone affected to have a chance
to claim their money back, the consumer organisations and banking
critics want a comprehensive promotional campaign.
The FCA are currently consulting a creative agency to put
together the outline of the project for an advertising company to
create a campaign that reaches everyone.
There was surprise from all quarters of the date - June 2019 -
that the FCA muted as the possible deadline date. Most people
assumed it would be the year before,
Banks want the date to be closer as allowing the process to
carry on for another two and a half years is not what they wanted.
PPI compensation is costing them billions of pounds, with banks
adding millions more to their compensation funds on a regular basis
- they want this outpouring from their profits to stop as soon as
It means that if you have yet to make a claim, June 2019 could
be the deadline by which time you must make a claim and get your
Whilst it is easy to be sceptical about a PPI deadline and who
or what is the driving force behind it, the message is clear: there
is going to be an end date to PPI compensation.